Delete your Heelah account

In the app

1. Open Heelah.
2. On the home screen, tap the gear to open Settings.
3. Scroll down and tap Delete account.
4. Read what will be deleted, then tap Delete it.

It happens straight away. You’ll land back on the welcome screen as a fresh guest.

What gets deleted

• Your account and sign-in: name, email, Google link, profile photo link, sessions.
• Your Fibo, your coins and their history, and every item you own.
• Your friends and friend requests.
• Your stats and progress.

What stays, anonymously

Games you played with other people are part of their history too. Your seat and points in those games stay, shown as "Deleted player", with nothing that identifies you. Backups are overwritten within 30 days.

Can’t open the app?

Email hello@heelah.app from the email address on your account and ask us to delete it. If you played as a guest, tell us your player name and roughly when you last played. We’ll confirm within 30 days.

This can’t be undone

Once your account is deleted we can’t bring it back, and coins or items can’t be restored.